By Hazel Isaac-Smith, PhD
Office of Dissertations Team Lead: Research Specialist, College of Doctoral Studies
In the virtual world, there is an unspoken etiquette of participation. Those in the know, seem to understand the subtleties of online communication such as all bold and caps does not always translate into “emphasis” – it can translate into yelling at the reader. It cannot be assumed that because you communicate online that you know the rules of online etiquette.